Features
Everything Pakora can do for your Shopify store.
Automated Order Notifications
Keep customers informed at every step. Automatically send WhatsApp alerts for all order statuses — Pending, Processing, On-Hold, Completed, Cancelled, Refunded, Failed, and Draft — using Meta's official WhatsApp Cloud API.
Separate Templates for Admins & Customers
Customize communication for different audiences. Send detailed notifications to your team while keeping customer messages simple and clear — each with their own tailored templates.
Abandoned Cart Recovery
Win back lost sales automatically. Send timely, personalized WhatsApp reminders to customers who left items in their cart — directly from your Pakora dashboard.
Real-Time Two-Way Messaging
Have actual conversations, not just broadcasts. Receive and respond to customer messages instantly through secure webhooks — no need to switch to your phone.
24-Hour Messaging Window
When a customer reaches out, you have a full 24 hours to respond freely. During this window, send any message type — product details, catalogs, forms, or quick replies.
Unified Chat Dashboard
Manage everything in one place. Access all customer conversations, order details, and interaction history through a clean, organized chat interface built for efficiency.
Internal Quick Notes
Keep your team in sync. Add private notes to any conversation — track customer preferences, past issues, or special requests so anyone can pick up where you left off.
Quick Reply Templates
Answer faster with saved responses. Create reusable replies for common questions and deploy them instantly — cutting response time while maintaining consistency.
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